Alternatives

What the others actually cost

Every live chat vendor publishes a price that isn't the price. We sat down in August 2026 and worked out what thirteen of them charge one small team for one real job - three people, three websites - then wrote up the ones worth a closer look.

Sourced, dated, and honest about when you're better off staying where you are.

How these pages work

Comparison pages written by the competitor are usually worthless. Here's what we do instead, and you can hold us to it.

Real prices, with a date

Every figure comes off the vendor's own pricing page, carries the day we fetched it, and links back to the source. When it goes stale, that's visible rather than hidden.

What they do better

Each page has a section naming what the other product does that we don't - and there's always something. If we can't write that section honestly, we don't publish the page.

When to stay put

We'd rather lose the sale than take on someone who needs a help centre, an autonomous AI or an SLA. Every page says plainly who should close the tab.

Three people, three websites

The same job, priced across the market. Cheapest tier that actually does it, month to month, no annual discount assumed.

Monthly cost - 3 people, 3 sites USD · month to month · fetched 26 Aug 2026
ProductPer month
tiny.help Freelancer3 sites, 3 people, everything - and your own Claude does the drafting$29
Chaport Pro4 operators, unlimited sites; no AI~$42
Crisp Mini, one workspaceAll three sites share one chatbox identity, so they answer as one company; branding stays until Plus at $295. See the full breakdown$45
Chatwoot Startups × 3Annual billing only; branded until Enterprise at $99 an agent$57
Freshchat Growth × 3$69
HelpCrunch Pro × 35 widgets, unbranded$75
tawk.to, unbranded × 3The product itself is $0. Removing their badge is $39 a property month to month, or $29 on annual. See the full breakdown$117
Help Scout Standard × 3The closest thing to how we think, but AI Drafts starts at Plus ($45 a seat), not Standard. See the full breakdown$75
Chatra Essential × 3Unlimited sites, email included$93
Plain Foundation1 + 2 seats; Slack and B2B first$105
Intercom Essential × 3Plus $105 for Copilot, plus $49.50 a month minimum for Fin - see the full breakdown$117
Crisp Mini × 3 workspacesOne inbox per site, because the unit Crisp bills is the unit it organises$135
Zendesk Suite Team × 3Annual rate, one brand between all three sites; Copilot is $50 an agent on top - see the full breakdown$165
LiveChat Team × 3Starter at $25 is one user only$177
Pylon Starter3-seat minimum, no trial, sales call before you see it$210

Read down the column and the pattern is the same every time. What the extra money buys is fewer people, fewer sites, someone else's branding on your widget, or an AI meter - usually several at once. We may have got some of this wrong.

The closer looks

Where a number alone doesn't tell the story, we write the whole thing up.

Instead of a contact form

A hundred people start your form. Tell it how many fields you have and watch, one field at a time, how many reach the Submit button and what that costs if the form is worth $100,000 a year. Then the notification email that never arrives, and the one-click alternative. Every figure sourced.

Read the comparison

Switching from Intercom

Two meters running at once: $29 a seat, then $0.99 every time Fin resolves something, with a $49.50 monthly floor. Four bills from one site to twenty-five, the multibrand step that takes three seats from $87 to $396, and an honest list of the six reasons to stay.

Read the comparison

Switching from Zendesk

$55 a seat, $50 more per seat for Copilot, then $1.50–2.00 per AI resolution - and every account starts with one brand, so a second branded website is a jump to the $115 tier and a sixth needs a sales call. Plus the long, honest list of what Zendesk does that we never will.

Read the comparison

Switching from Crisp

Crisp bills per workspace and a workspace is one website, so three sites is three subscriptions and three separate inboxes to switch between. Or one workspace, with all three answering as the same company. Their badge stays on your widget until the $295 tier.

Read the comparison

Switching from tawk.to

tawk.to is genuinely free, and for one website we can't beat that. The page says so first. What costs money is taking “Powered by tawk.to” off your widget, and that's charged per website. At one site it's a dead tie with us.

Read the comparison

Switching from Help Scout

The closest product to how we think, and the comparison we're least comfortable writing. For one person they're cheaper than us and do more, so we say to buy theirs. The case only starts at the third seat, and turns on whose AI does the drafting.

Read the comparison
We may well have got some of this wrong

Every figure on this page was read off the vendor's own pricing page in late August 2026. But this is a market that hides its real numbers: tiers, add-ons, usage charges, minimums, annual-only billing, and prices that only appear once you're inside an account or on a sales call. Some rows above required a judgement about which tier honestly does the job. This is our best effort, not gospel - and we're plainly not a neutral party.

Treat it as a guide, not a quote. Price your own case against each vendor before you decide anything. If something here is out of date or simply wrong, tell us - we'll correct it the same day and say what changed. These pages are reviewed quarterly.

$29, and one invoice.

Three sites, three people, every feature, and the AI you already pay for does the drafting. Fourteen days free, and we'll tell you if you're better off elsewhere.

Cancel in one click. No sales call, ever.